1. Overview
At We Secure Live ("we", "our", or "us"), we are committed to protecting the privacy and confidentiality of our clients, property owners, and website visitors. This Privacy Policy describes how we collect, handle, protect, and process personal contact information and video surveillance stream data.
2. Information We Collect
- Inquiry & Contact Details: Name, business name, phone number, WhatsApp number, email address, property type, site address, and camera counts submitted via web forms.
- Surveillance Stream Data: Secure encrypted video feeds provided strictly for the purpose of authorized real-time monitoring and threat verification.
- Incident Evidence Data: Timestamped snapshots, clip recordings of security breaches, and operator intervention logs generated during incident deterrence.
3. Video Stream Confidentiality & Security
We treat all video feeds with enterprise-grade data security protocols:
- Video streams are transmitted via encrypted VPN tunnels (TLS / AES-256).
- Access to live monitoring consoles is restricted strictly to certified on-duty operators under non-disclosure agreements.
- We never sell, rent, or publicly broadcast client camera feeds or surveillance recordings.
- Recorded incident archives are shared exclusively with the authorized client keyholder or law enforcement authorities upon verified legal request.
4. Data Retention
Website inquiry details are retained for business communications and client service records. Security incident dossiers are archived in accordance with statutory requirements and client agreement terms.
5. Contact Our Data Governance Team
If you have questions regarding our data protection policies, please contact: